Draft for Hayden to complete. These terms describe how the service works today. They are not legal advice and need a proper review, particularly against the Consumer Guarantees Act and Fair Trading Act. Everything highlighted needs filling in.

Terms of service

Last updated [date]

1. The service

PadClock is provided by [company legal name] (“we”). It lets a business record its employees' hours on a tablet kiosk and send timesheets to Xero Payroll. By creating an account you agree to these terms on behalf of your business.

2. What you need

A New Zealand Xero Payroll account. PadClock does not support payroll in other countries. You are responsible for your Xero subscription, for the tablet the kiosk runs on and its internet connection, and for checking timesheets before you run pay.

3. Trial, price and payment

Your first 30 days are free. No card is needed to start, and nothing is charged automatically when the trial ends.
After that, PadClock costs $11.99 NZD a month per business, including GST, with no limit on employees.
Payments are taken by Stripe. If a payment fails there is a short grace period to fix it. [State grace period length.]
If the trial ends without a subscription, or the grace period runs out, the account is locked: staff can't clock in and timesheets can't be sent to Xero. Your records are not deleted.
We'll give you at least [30] days' notice before changing the price.

4. Cancelling

The owner can cancel any time from the billing portal. The service keeps working until the end of the period you've paid for, and then stops renewing. [Refund position.]

5. Your data

You own your business's data. You can download your records at any time, including while the account is locked. We handle personal information as described in our privacy policy. You're responsible for telling your employees how their time is recorded.

6. Accounts and admins

Each business has one owner and can add other admins. The owner manages billing and can reopen closed pay periods. Keep sign-in details and the kiosk admin PIN private.

7. Xero

PadClock connects to Xero with your permission. Xero is a separate service with its own terms. PadClock is not made or endorsed by Xero, and we aren't responsible for Xero being unavailable.

8. Availability and liability

We work to keep PadClock running, and the kiosk keeps recording while offline, but we can't promise the service will never be interrupted. [Limitation of liability, and the business-use exclusion under section 43 of the Consumer Guarantees Act, to be drafted by a lawyer.]

9. Changes and contact

We may update these terms and will tell account owners by email about significant changes. Questions: support@padclock.com. These terms are governed by New Zealand law.